We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.
We are pleased to welcome you to our family, and we look forward to working with you!
Joe – Office Manager
Cyndi – Financial Coordinator
Cyndi enjoys a variety of responsibilities that range from treatment coordination to acquiring insurance information. She is skilled in working with patients to make orthodontic treatment affordable to all. Her motto is, “Confidence starts with a great smile!” She enjoys educating patients on the benefits of orthodontic treatment and answering any questions they might have.
When she’s not in the office, she enjoys the peacefulness of living in Willington on 20 acres of nature, kayaking, and spending time with her husband Ted and their puppy, Bella!
Jan – Scheduling Coordinator
Jan has been working with us for 16 years at the front desk. She has been in the customer service field for nearly 30 years, and enjoys her job because she is able to meet and help so many great people.
When she is not at the office making appointments and answering the phones, Jan enjoys spending time with her husband and large Italian family. Together they enjoy hitting the slopes at Okemo, playing tennis, day trips to Watch Hill in the summer, and visiting her newlywed daughter and her husband.
Jessica – Scheduling Coordinator & Marketing Director
Jessica graduated from Southern Connecticut State University with a B.S. in business management and two minors: one in marketing and the other in creative writing. She is the first smiling face you see when you come to our office. She is responsible for all scheduling needs, and managing our social media and website, as well as handling all marketing responsibilities. She loves what she does and especially values the relationships built with our patients and their families.
In her free time, she enjoys cooking, traveling, and golfing with her husband, Matt.
Brenda – New Patient Coordinator and Orthodontic Assistant
Brenda has a B.S. in public health from SCSU as well as a certificate of dental assisting from Tunxis C.C. She has been an orthodontic assistant for 16 years. She loves meeting new people and being part of a great orthodontic team. Brenda is one of the first people you will meet at our office, since she is responsible for taking photographs (smile!) and radiographs. You may also find her scheduling at the front desk or assisting in the operatory.
Outside of the office, she enjoys hiking, cooking, and traveling to Ireland with her husband, Liam.
Maria – New Patient Coordinator
Maria was pleased to join our team in February 2001 as new patient coordinator. A former patient, Maria credits her own beautiful smile to the orthodontic skills of Dr. Bert. She truly enjoys meeting all our patients of all ages and introducing them to the Bert Orthodontics team. Maria’s knowledge of the many insurance requirements, treatment plans, and payment options ensures that each patient’s experience is personally customized to his or her individual needs.
A lifelong resident of Middletown, Maria and her husband have three children and two grandchildren. When she’s not at work, Maria enjoys traveling with her husband and going on family vacations with her children and grandchildren.
Cashmere – Orthodontic Assistant
Cashmere graduated from Porter and Chester Institute with a certificate in dental assisting in 2012. Since graduation, she has been working in the orthodontic field. Having recently transitioned into the lab work and fabrication end of orthodontic assisting, she enjoys playing a role in the different stages of patient care.
When she’s away from the office, Cashmere loves spending time with her son Tristan, catching the newest releases in the theater, and going for walks.
Claudia – Orthodontic Assistant
Claudia has worked for our team since 2005. She enjoys working with patients and watching the process of their smiles transform from beginning to end.
Claudia enjoys spending time with her husband at home, walking their dog, traveling, and gardening.
Kacey – Orthodontic Assistant
Kacey graduated from Porter and Chester Institute as a dental assistant. In the office, she does everything from adjustments to pouring models. She is responsible for fabricating all of our Essix retainers as well! Kacey loves seeing the progress from when a patient gets the braces put on to the day when they come off.
In her spare time she loves spending time and playing with her daughter, Bella. Also, a big congratulations to Kacey and her new husband Paul on their recent wedding!
Karen – Orthodontic Assistant
Karen has been with our team since 1997. She has a bachelor’s degree in psychology. Karen has had the opportunity to participate in the transformation of a countless number of beautiful smiles. She understands the needs and concerns of everyone she treats, and aims to provide quality treatment based on her knowledge, patience, and encouragement.
Outside of the office you will find her transporting her two teenage daughters around, camping, boating, fishing, running, and always trying to fix things.
Katorah – Sterilization Specialist/Assistant
Katorah began working for us part-time in 2014 during her senior year of high school. Katorah works in the sterilization room and out in front with patients, and helping the other assistants.
Madison – Orthodontic Assistant
Madison has a true passion for dentistry. She is a DANB-certified dental assistant with certifications in infection control, radiation health and safety, and general chairside assisting. She enjoys making patients feel comfortable and watching their smiles transform throughout their orthodontic treatment.
Madison also enjoys spending time with her family and friends, traveling, being outdoors, and spending time at the beach.
Robyn – Orthodontic Assistant
Robyn attended the Connecticut School of Professional Studies to earn a certificate in clinical dental assisting. She assists in all aspects of orthodontic treatment, but working on orthodontic models is her favorite. She loves working with our patients and seeing how their smiles improve from wearing braces.
When she is not in the office, Robyn enjoys knitting and spending time with her kids and new kitten, Smudge!
Stacey – Orthodontic Assistant
Stacey loves getting to know each and every one of her patients and making sure everyone’s time spent in our office is as comfortable as possible. She is an experienced assistant with more than 13 years in orthodontics!
In her free time Stacey enjoys Zumba classes, crafting, and painting. She is very involved in her three children’s school activities and being their number-one cheerleader at their many sporting events. She has been happily married for 17 years to her husband Tim.